As Seen On "Ask the Expert w/ Brian Thomas" Call (513)-800-2255 "Experience the Broker difference!"

F.A.Q.

Here are the answers to some of the most frequently asked questions we receive.

1. What’s the best way to get in touch with the Cover Cincy team?

Our team is ready to assist you!
Reach out to us in whichever way is most convenient for you!
Phone number: 513-800-2255
Email: benefits@usabgateam.com
Webchat

2. How to submit a claim?

Call our customer service at 937-877-5070 or
send an email to care@usabgateam.com
Monday – Friday 8:30 –5:00

3. What are the dates I can’t miss?

November 1st - January 15th: ACA / Marketplace Enrollment
October 15th - December 7th: Medicare Open Enrollment

4. What types of insurance can I buy at Cover Cincy?

- ACA/Marketplace
- Accidental medical plans
- Annuities
- Heart Attack/Stroke/Cancer Plan
- Critical Illness
- Defined Benefit Health Plans
- Dental Insurance
- Vision Insurance
- Final expense
- Fixed indemnity
- GAP plans
- Healthcare sharing
- Health Matching Account
- Home health care
- Life Insurance
- Long Term Care
- Medicare advantage
- Medicare supplements
- Short Term Medical Plans

5. Who can get coverage?

- Individuals and families ages 0-65+
- 1099, Self-Employed
- Small Business Owners and their employees

6. If I’m a business owner, I’m looking for employee benefits. How many employees is the minimum and the maximum?

- We can write groups from 1 to 100 employees.
- We also have options for groups over 100.

7. Do you only cover in Cincinnati?

No, we are licensed in most states in the U.S with more than 70+ carriers.